The Essential Guide to Covid-19 Sop

Lee Hock KhuanSep 8, 2021

Vaporasia RE-OPENS (SHOP NOW)

Hey Everyone, our doors are open again! We really waited a long time for this, almost felt like forever but nevertheless we are able to operate as usual again. Of course with strict SOP measurement taken to ensure everyone's safety.

GETTING STARTED

Here are the few requirements you should know right before coming into the premise:

Facemask (Must properly wear before entering)
Scan your MySejahtera App at our door front.
Kindly display your scan QR Check-in profile to our staff for verification (2nd Dose & after 14 days).
Scan for temperature measurement.
Kindly use the hand sanitizer provided.
Only 3 people are allowed to shop at a given time.

Some of you might ask, what happens if I’m still not fully vaccinated?

Not to worry, you may still make purchases. However you will be required to wait outside for our staff to take your order instead.

UPDATES

New Operating Hours (10am - 10pm Daily)

SHIPPING & DELIVERIES

We are still maintaining our delivery services. Also purchases above RM100 will get FREE Shipping to your destination (Excluding East Malaysia). Place order now www.vaporasia.com

On local deliveries, we can send anywhere within 10KM radius of our outlet vicinity. So long as your order is available we can deliver it. Just call our outlet number or placed your order from our STORES.

For our existing customer whose already familiar ordering our products, you may still make your pickup as usual.

Common Question:

Why can’t I choose the local delivery option?

There are two possibilities for this.

Check if your item is available in the stores that you are purchasing, In some cases the item might not be available therefore you may only see the shipping selection instead of local delivery. Change your item accordingly and you will be able to check out successfully.

Address is radius is more than 10KM. You might want to change your address to somewhere closer to our outlet or use the shipping method instead. Alternatively you may also call our outlet to make an arrangement if you're not sure, will help you sort it out as best we could.

As you step into our outlet you might see some changes that we have made to ensure everyone's safety is taken seriously.

Acrylic panel on our display shelves. This way, we can keep our social distance while still interacting during purchase. More commonly seen used in banks at their counter top. Anything that helps to minimise the risk of COVID-19, we will take it.

Not to mention, we sanitize our outlet using the gun spray on a daily basis making sure that we are free from virus contamination from spreading widely.

VA COINS

You will know this if you are an existing customer, our staff will take your details such as name, email and phone number. Although this may come as a surprise to some customers, there’s a good reason for this. We are giving purchasing rewards! through VA Coins. For each purchase you make, you will get 5% of the points collected. These points later can be used to discount your future purchasing, sounds good right. Collect your VA Coins NOW